We know these houses
Canadian homes vary widely in layout, basement configurations and entry points. Experienced technicians who handle installs every day know what to expect — better installs, fewer surprises.
AlertPRO was built on a simple idea: homeowners deserve straightforward, professional security — without national company pricing, overseas call centres, or fine-print surprises.
AlertPRO was founded and is headquartered in Whitby, Ontario. We started because we saw a gap in the market: large national security companies were charging premium prices while delivering impersonal service through contractors and overseas monitoring centres.
We do things differently. Our installations are handled by certified, experienced technicians. When you call AlertPRO, you speak with someone who knows your neighbourhood — not someone reading from a script.
We use the Qolsys IQ4 — one of the most advanced smart security panels available — and monitor through a fully ULC-listed Canadian monitoring centre. You get enterprise-grade technology with small-business care.
These aren't just words on a wall — they're why our customers refer their neighbours to us.
We tell you exactly what you need, what it costs, and what to expect. No upselling, no fine-print surprises, no pressure. If our system isn't the right fit for you, we'll tell you that too.
We'd rather do 10 installs a week that are perfect than 30 that are rushed. Every system gets our full attention, proper configuration, and a thorough walk-through before we leave.
When something isn't right, you call us and a person answers. We don't outsource support. We stand behind every installation and follow up to make sure you're happy.
Here's what you get with AlertPRO that you won't get from a national chain.
Canadian homes vary widely in layout, basement configurations and entry points. Experienced technicians who handle installs every day know what to expect — better installs, fewer surprises.
No call queues. No tier-1 support reading from a script. When you call AlertPRO, someone local who knows your system picks up.
As a local business, every customer matters to us. Your review, your referral, your satisfaction — these are what keep us going. We earn it every time.
Get a no-pressure free quote. Same-day callback, honest advice, and a system that actually fits your home.